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FREQUENTLY ASKED QUESTIONS   Buyer Related Issues Who pays for the delivery? What if the seller does not deliver the goods? What if the goods were damaged in the delivery process? What is Message4me? Seller Related Issues How should I deliver the goods to a buyer? Shall I insure the goods? If the buyer returns the goods, who will pay for the delivery? How long can the buyer inspect the goods received? What is potential buyer? What is Message4me? What is Wishlist4me? What is Accumulated Points? What is product alert credit? Buyer Related Issues What if the goods were damaged in the delivery process? The buyer should inform the supplier of the details of the damage to the goods and agree to terms of replacing the goods or refunding the payment. Do take note however that some suppliers take no responsibility or liability for goods that are damaged in the delivery process. Top What if the seller does not deliver the goods? Please notify us if you do not receive the goods after payment. Top What is Message4me? Buyers whom visit your products showroom may instantly leave a message for you via MeojBiz's Message4me features. You then will receive a trade alert in your registered e-mail address with us. Alternatively, you may login to check on your trade alerts anytime you wish. We at MeojBiz understand that the key to a successful transaction is simplicity. Top Who pays for the delivery? The supplier decides delivery payments. It is up to the supplier to choose to provide free delivery or choose to bill the buyer for delivery charges. Top Seller Related Issues How long can the buyer inspect the goods received? The goods can be inspected within the inspection period individually set for each separate trade deal between the supplier and the buyer. Top How should I deliver the goods to a buyer? You deliver the goods at your own discretion using whatever means you feel is best and appropriate. We recommend you deliver the goods once payment is received (if you are unsure of the buyer's credibility) and through a delivery system that keeps track of the goods (registered mail, freight forwarders, etc.). Top If the buyer returns the goods, who will pay for the delivery? The delivery is paid on the basis of the agreement reached between the supplier and the buyer outside of the system. Top Shall I insure the goods? We recommend the goods be insured if it is of a large sum. However, it is up to you to decide if you want the goods to be insured or not. Top What is Accumulated Points? MeojBiz's point system are used to reward our members on their referral services and more. The points can be used to redeem MeojBiz services such as increase product show room size, product alert credit and etc. Top What is Message4me? Buyers whom visit your products showroom may instantly leave a message for you via MeojBiz's Message4me features. You then will receive a trade alert in your registered e-mail address with us. Alternatively, you may login to check on your trade alerts anytime you wish. We at MeojBiz understand that the key to a successful transaction is simplicity. Top What is potential buyer? Buyers are registered members whom are seeking for products/services in their selected categories. As a seller of the same category, these buyers are the potential to your business and they are your sales lead in the products/services offered. Top What is product alert credit? Every new approved products/services added by members will then be e-mailed to the related buyers of the same category as part of our effort to instantly promote sellers products/services. Product alert serve as an important role to allow buyers to be updated on the new products/services offered by the seller. Every new show room will come with 1 product alert credit. Top What is Wishlist4me? This feature allows the buyer to describe the products/services that they require. Sellers of the same categories will then be alerted on every new wishlist submitted to MeojBiz. If the seller have the similar products/services as described by the buyer then seller may bid for offer instantly. This feature is an important key for the buyer to meet their right seller without much hassle. Top

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